Cancellation Policy

Last updated: July 2026

1. Service Appointments

We understand that plans can change. If you need to cancel or reschedule a repair or maintenance appointment, we kindly ask that you provide us with at least 24 hours notice.

  • Cancellations with 24+ hours notice: No penalty or cancellation fee.
  • Late Cancellations (Under 24 hours): May be subject to a nominal cancellation fee to cover the reserved time slot.
  • No-Shows: If our technician arrives at the scheduled location and no one is available, a call-out fee will be charged.

2. Rental Subscriptions

For ongoing printer rental agreements:

  • You may cancel your monthly rental subscription at any time by providing a 15-day written notice before your next billing cycle.
  • Upon cancellation, we will arrange a time to collect the equipment.
  • Your security deposit will be refunded in full once the equipment has been collected and inspected for damages.

3. How to Cancel

To cancel an appointment or rental agreement, please contact us immediately:

  • Phone: +91 96237 89414
  • Email: support@raiontechnologies.com

Please include your name, contact information, and appointment/rental details to expedite the cancellation process.